Does Amazon Deliver To PO Boxes? A Must-Read For Online Shoppers  (2023)

If you’re among those asking, “Does Amazon deliver to PO Boxes?” This article is for you. Consumer Intelligence Research Partners’ estimate shows that Amazon has a whopping 147 million prime members in the United States. And there are 200 million prime members worldwide.

What does that tell you? Amazon is now the biggest online retailer worldwide. And their modus operandi contributed to this greatly.

Amazon offers diverse delivery options to customers. The company also puts its customers first, a practice that endears them to online shoppers.

Amazon also offers diverse shipping options to customers. Their goal is to provide convenience and ensure customer satisfaction.

Now, let’s go back to the question.

Does Amazon deliver to PO boxes?

Yes, the company does. But how you fill out your address will determine if you’ll get your parcel to your PO Box or not.

So, if you want your package sent to your box, let your PO Box be on your shipping address 1 line field.

That is, let your sole shipping address be your PO Box. This tells Amazon that you would prefer them to send your package via USPS to your box.

So, that’s the answer to the question. But there’s more you need to know. Continue reading.

Can Amazon Deliver All Packages To PO Box?

Firstly, Amazon does ship to PO Boxes. Just provide the PO Box in the shipping address, and Amazon would do the needful.

(Video) How Amazon Delivers On One-Day Shipping

However, you may be concerned that your package is too big for your PO Box. Anyone in your shoes ought to be.

Now, here’s the thing. You do not need to be worried. If your package is too large to contain your PO Box, post offices have a way of handling it.

Firstly, you’ll receive a notification in your PO Box stating that your package was delivered but was too big for your PO Box.

You’ll be notified to pick up the item in the post office at the counter. You’ll have 15 days to pick up your item.

The first thing that post offices do to a larger parcel that doesn’t fit into a box is to place it in a parcel locker and leave the key to the locker in the owner’s box.

If the parcel appears to be larger than the biggest locker, you’ll be asked to claim it at the counter.

Another reason a post office may choose to leave a notice in your PO Box instead of the actual parcel is when the item requests a signature upon delivery.

A Handy Tip:Private carriers or shipping companies such as FedEx, DHL, and UPS don’t deliver parcels or place mails in a PO Box. So, please don’t make the mistake of approaching any of them.

Only USPS (United States Postal Service) can deliver parcels or mails to a PO Box. They consider the PO Box as a physical address.

Unfortunately, FedEx, DHL, and UPS require physical location and don’t consider PO Box as such.

How To Use PO Box As Your Shipping Address On Amazon

If you’re eager to get your parcel delivered to your PO Box, you have to fill in your shipping address in the right way.

(Video) Amazon FBA Address Changes - Let's Talk About PO Boxes

Amazon is one of the most organized e-commerce stores on the planet. And that you’ll figure out when you visit the store online to make a purchase.

Amazon will inform you if an item can be sent via PO Box or not. You’ll find a pop-up on your screen containing this information before you make a purchase.

Here’s how to fill in your shipping address to let Amazon know you want the item delivered to your PO Box.

Step#1: Access your Amazon account:

You must be a member or own an account to buy items from Amazon. So, let’s assume you already have an account with the company.

If you don’t, there’s no problem. You can visit the platform to sign up. The process takes a few minutes. And remember to use a valid or active email address. It’s better to use one you have access to or can remember its login details.

Once you have logged into your Amazon account, progress to the next stage.

Step#2: Head to checkout:

Well, this is very straightforward. Firstly, go to the option “Your Amazon cart” located at the top right-hand corner. Then hit the “Proceed to checkout” icon.

Now, you’re done with this stage. Proceed to the next step.

Step#3: Fix your shipping address:

Your PO Box should be in the Address line 1 field. Make the changes on checkout.

What about Address line 2? Don’t bother about this. In other words, don’t add any address on this line.

If you do, Amazon might skip your request to deliver to your PO Box and choose the line 2 address by default. You don’t want that.

(Video) How to Add A New Amazon Address, P.O. Box On iPhone

So that’s it. You have instructed Amazon to deliver your parcel to your PO Box, and they will do just that.

Shipping From Amazon To PO Box: Pros And Cons

Whether you are buying the product for personal use or reselling, you need to decide how you want Amazon to ship your item, considering shipping cost.

However, most persons prefer delivering items to their PO Boxes because of the benefits. But let’s not forget PO Box also boast diverse cons.

So, before taking the final decision, it’s best to weigh up the pros and cons of PO Box delivery options. Let’s run through them quickly.

The Pros:

Faster delivery:The U.S Post office hosts PO Boxes. Therefore, delivery would be much faster for direct mail and packages.

The reason is that USPS personnel don’t have to travel hundreds of miles to an office or residence to make a delivery.

Steady address:Even if you’re someone that changes location a lot, you’ll have a steady address, thanks to owning a PO Box.

This means you won’t miss any important mail, whether it’s from the government, an institution, or a potential employer.

Easy access to mails:One advantage of owning a PO Box is that you can access your mail anytime in most locations. They operate 24 hours a day.

Notification:If you’re using premium PO Box services, you’ll be getting notifications whenever your parcel arrives at the post office.

Easy to manage:Technological advancement has made it possible for users to manage their PO Boxes online. And you can perform that from your home.


Better security:If you’re looking for the most secure place to send shipments, PO Box is a wise choice. The PO Boxes are located in the post office, which is usually under tight surveillance.

Access to the box is also via key or a combination lock. So, rest assured that your item would remain safe in your box until you arrive to claim it.

Your personal information and home address are also protected from the public.

Great for independent business owners:If you’re a business owner that doesn’t fancy using a home address as a business address, PO Box is a wise choice for you.

It will not only keep your mails secured, but it’s much more affordable to maintain.

The Cons:

Limited shipment options:Only USPS can deliver mail to PO Box. DHL, FedEx, and UPS can’t.

Size limitation:There’s a limit to what you can store in your box, owing to its size. USPS will also set your item aside if it doesn’t contain your PO Box.

Age restriction:All individualsmust be over 18 years to own a PO Box.

Raises doubt in sellers’ minds:Imagine asking a seller to ship a T-shirt to your PO Box address. Being private is great, but most sellers might take it the wrong way. They might see you as a fraud.

With the increased rate of fraudulent activities in the e-commerce space, consumers or buyers are now more than ever eager to check every detail before approving a deal with a seller.

The lack of a physical address in your contact information would send a signal that you’re a scammer. Most buyers won’t care to find out if it’s a PO Box address. Some don’t even know a PO Box address is your preferred choice.

(Video) Can Amazon Boxes be Re-used for Shipping on EBay? YES and Here’s How.


Does Amazon deliver to PO Boxes? That’s the question. And the answer is yes. However, know that not all carriers ship to PO Boxes. Shipping companies like DHL, FedEx, and UPS require a physical address. PO Box isn’t a physical address.

USPS happens to be the only company that ships to PO Boxes. It treats the PO Box as a physical address. So, if you’re looking to ship items to a PO Box, understand that you have limited options.

Finally, we also discussed how you could cause Amazon to choose your PO Box by default, including the pros and cons of using PO Boxes.

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Who doesnt deliver to PO boxes? ›

Private shipping companies or carriers, such as UPS, FedEx and Amazon, are not able to deliver to (place mail in) a PO Box. Only the United States Postal Service® is permitted to deliver mail to (place mail in) a PO Box. For mailing purposes, PO Boxes are considered a physical location.

Does Amazon deliver to your door or mailbox? ›

So Amazon, or anyone other than USPS, is not allowed to put deliveries in your mailbox. That is a fact.

What happens if you dont answer the door to Amazon? ›

If no one is at the address when delivery is attempted, the personnel of the delivery service partner will post the parcel through your letter box if possible, leave it in your preferred safe place or a secure location, or deliver to a neighbour.

How do I get my packages delivered to a PO box? ›

With Street Addressing (if available), you have the option of using the street address of your Post Office location, combined with your PO Box number, as your mailing address. This lets you receive packages from private carriers (such as UPS, FedEx, DHL and Amazon), as long as they comply with USPS mailing standards.

Will Amazon deliver to a PO box? ›

Yes, Amazon does deliver to PO boxes. However, there are limitations. You cannot get Same-Day delivery with a PO box address. You also do not qualify for 2-Day Delivery with a PO box address.

Why can't some packages be delivered to PO box? ›

UPS and FedEx cannot deliver to PO Boxes because they are not part of the US Postal System. ONLY USPS can deliver to PO Boxes. UPS and Fedex deliver directly to the door…. so they need a physical street address in order to deliver your packages.

Can I have Amazon deliver to post office? ›

All you have to do to get your order delivered to a post office is choose your local post office or preferred pickup location during the checkout process on Amazon's website, and present ID at the branch to collect your parcel.

How do Amazon packages get delivered to your front door? ›

Some Amazon products ship in Amazon-branded shipping containers, but the company can also buy space on a shipping container through a freight forwarder.

How can I tell if Amazon will deliver to my house? ›

Our address widget (at the top of each Amazon page and on the Amazon app) will let you know if a product is eligible to ship to your chosen address via the product page. Please ensure you have your intended address selected every time you shop with us.

Can an Amazon delivery be refused? ›

Most of our carriers make more than one attempt to deliver a package. If they find that they can't successfully deliver your package, they'll return it to us. The recipient refused the delivery. A gift recipient who isn't expecting a gift may refuse a package if they believe it's being delivered to them by mistake.

Can you get kicked out of Amazon? ›

Amazon is the world's biggest e-commerce store with over 300 million users. To maintain order, the platform sometimes blocks users—temporarily and permanently. If you can't access your account because it was terminated, don't stress—many users get banned from Amazon.

Can Amazon call the police on you? ›

Amazon reserves the right to respond immediately to urgent law enforcement requests for information in cases involving a threat to public safety or risk of harm to any person. These requests must be submitted through the Amazon Law Enforcement Request Tracker (“ALERT”) by selecting the emergency request button.

What happens if package is too big for PO box? ›

There are no restrictions on the size of mail that can be received at a PO box. If you can receive it at a home, you can receive it at a PO box. The one caveat is, of course: If the package is too large to fit inside of the box itself, you'll have to go to the window to pick it up.

Where do you put a PO box address when ordering online? ›

Post office box addresses always begin with the words “PO Box” followed by the individual box number, usually a 2-5 digit number. The US Postal Service requests that senders leave out all punctuation when filling in PO Box addresses. For instance, write “PO Box,” not “P.O. Box.”

Can you get proof of delivery to a PO box? ›

Yes, when Certified Mail arrives at the delivery Post Office, the letter carrier will place a delivery notification inside the P.O. Box that instructs the person to present the delivery slip to the window clerk.

How do I fill out an address with a PO box on Amazon? ›

Address For PO Box: Your PO Box should be in the Address line 1 field and skip the address line 2 field. This way, Amazon will choose USPS as your shipping carrier. Complete Checkout: Once you've done this, click the “Save & Continue” button to continue with the checkout process.

Why does it say my package was delivered to a PO box? ›

Delivered would mean that the customer came to the counter and signed for it, if a signature was needed or it was too big for their box. Otherwise, it would just mean it was placed in their mailbox, not indicating they picked it up.

Can I get something delivered to a Post Office? ›

You can opt to have your order sent directly to your local Post Office branch.

Why is Amazon using USPS instead of UPS? ›

It negotiated an agreement with them to carry their packages at a special rate that took into account that most of their packages would be delivered directly to a USPS distribution center for local delivery.

What carrier does Amazon use to deliver packages? ›

Amazon uses many different companies for shipping around the United States, as well as the world. They mainly rely on Amazon Logistics (their own delivery team), USPS, UPS, and FedEx. However, they can also use other carriers for special shipping, or shipping in certain areas.

Why is Amazon taking pictures of my front door? ›

We may take a photo on delivery when a package is unattended. Photo on delivery shows you that your package is safe on arrival. The photo shows the location of your package.

Do you have to open the door for Amazon delivery? ›

Drivers are instructed to leave your garage door as they found it, prior to delivery. If your garage door is open when the driver arrives, they will not close it after completing the delivery. If your garage door is closed when the driver arrives, they will close the garage door to complete the delivery.

Do Amazon drivers deliver to their own house? ›

Amazon's new service will allow drivers to enter your home to deliver packages. Drivers will be able to deliver parcels in your home even when you're not there.

What happens when Amazon delivers and no one is home? ›

If no one is at the address when delivery is attempted, we will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. We'll make three delivery attempts on consecutive days.

Why is Amazon saying it can't deliver to my address? ›

Some carriers can't deliver to certain address types. We're restricted from shipping to your location due to government import/export requirements, manufacturer restrictions, or warranty issues.

Can Amazon see what they are delivering? ›

Amazon Prime Now/Fresh drivers can see what is in the bags (packages) if it is not sealed. Amazon Whole Food delivery drivers will not see what is in the order if it is picked up from a cooler. How will Amazon be able to start its own delivery service thereby cutting out the delivery carriers it is using now?

What happens to a refused delivery? ›

When a package is refused, it is returned to the shipper. That return shipping is billed to the account holder (usually the shipper).

Who is responsible for Amazon package not delivered? ›

In most cases, the seller will investigate the missing package or send a new item. But if the seller doesn't respond within 24 hours, you can file a claim with Amazon.

Is it better to refuse delivery or return? ›

Yes, advising your customer to refuse delivery is the best no-hassle return method. It's the best no-hassle return method… as long as there are no problems with the return reaching the Seller. USPS insurance responsibility ends when the package reaches the Buyer. It does not apply in a Refused return scenario.

Can you get banned from Amazon for too many returns? ›

If you return 5-10 items per month or more than 10% of what you order for no reason other than that you changed your mind, you may receive a warning. If you continue returning items, your account will be suspended or you'll even be banned from Amazon. So be careful with impulse buying.

What can Amazon ban you for? ›

Examples of Abuses
  • Fraud: Committing fraud is one reason many people get banned. ...
  • Fake reviews: Some people buy items because they are being paid to write fake reviews. ...
  • Changed their mind: When initiating a return, you are asked why you are making it.
19 May 2022

What can you get suspended for at Amazon? ›

Money laundering, fraud and other crimes. Put simply, Amazon enforces suspensions against sellers when: Buyers do not have a positive experience. Sellers break Amazon's rules—of which there are many.

Does Amazon give you a warning before firing you? ›

Some policy violations – such as safety violations, fighting and threats (these are known as Category 1 infractions) – will warrant immediate and permanent termination, while others take multiple verbal and written warnings before being let go.

Can Amazon see your messages? ›

In order to ensure buyers and sellers aren't breaking any rules, Amazon will read buyer-seller messages. Amazon uses this ability to monitor communications between buyers and sellers and help resolve any disputes that may arise.

Why is Amazon telling me to contact the police? ›

By getting a police report, you are validating that you believe the package to be stolen or mis-delivered. This will also help in case there are other similar reports in the area, which may help to catch the person(s) doing this.

What are the disadvantages of a PO box? ›

What are the Disadvantages of a PO Box
  • PO Boxes do not provide a professional business image.
  • A physical street address is required for your registered agent for an LLC or corporation and PO Boxes are not an accepted address.
  • A PO Box can only receive mail delivered through USPS and not other carriers such as FedEx or UPS.
22 Feb 2021

What Cannot be sent to a PO box? ›

Anything sent via UPS cannot be delivered to a post office box. UPS requires a physical address.

What happens if package Cannot fit in PO box? ›

If it does not fit, USPS will leave a notice inside the PO Box. What are the PO Box™ forwarding guidelines and restrictions? Mail may be forwarded online from one PO Box to another PO Box or to a street address or by submitting a PS Form 3575, Change of Address Order.

Can I just put my PO Box number when ordering online? ›

The Correct Way to Use Your PO Box Address

Just swap out your previous street address (or physical mailing address) for the PO Box number that you have been provided. After that you are good to go!

Does PO Box go on first or second address line? ›

Since both address lines still contain valid addresses, by listing the PO Box first, you're telling the post office to deliver the letter to your PO Box. Preference is given to the PO Box address, with the other address listed on address line 2.

Do you include PO Box in address? ›

To properly address a letter first write the recipient's name in the first line, then a company name if applicable. PO Box number you need to write below that, followed by the city, state, and finally zip code.

What is the fastest way to get something to a PO Box? ›

Expediting a letter to a post office box can be done through the courier. The shipper has different shipping options available, the fastest shipping option is a same day or overnight service. Most big name couriers offer overnight shipping anywhere in the world.

Does FedEx not deliver to PO boxes? ›

The only way to deliver to domestic P.O. boxes is to select FedEx Ground Economy. It's possible to ship to P.O. boxes in Puerto Rico and some international destinations via FedEx Express.

Why can't you FedEx to a PO box? ›

In fact, if you do try and select a PO Box as a destination for your package, you will probably get a warning pop up that suggests that you cannot use that address. The reason for that is, that FedEx, by law is not allowed to actually walk into a post office, open your box and place in it your package.

Does Walmart not ship to PO boxes? ›

Do you ship to a PO BOX? We ship most small packages that weigh 1lb or less via USPS standard mail. Most of our shipments ship USPS, so a physical address is required to ensure there are no delays with your shipment.

Is UPS able to deliver to PO boxes? ›

Yes. UPS Mail Innovations delivers to P.O. boxes, Alaska, Hawaii, U.S. Territories, APO (Army Post Office), FPO (Fleet Post Office) and the DPO (Diplomatic Post Office).

What happens if you put PO Box for FedEx delivery? ›

FedEx and USPS have teamed up to give you a great shipping experience! If your shipping address is a PO Box, final delivery will always be made by USPS. Some orders shipping to PO Boxes initially ship via FedEx, but final delivery will be provided by USPS.

What happens if FedEx tries to delivers and your not home? ›

If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager, where you will be able to sign electronically or give special instructions for delivery.

Does USPS deliver PO Boxes? ›

Standard P.O. boxes can only receive mail that's delivered through the USPS. That means there's a limit to what you can do if your preferred carrier is one of the big names like UPS, FedEx or DHL.

What happens when UPS Cannot deliver to PO box? ›

In the best case scenario, UPS will attempt to contact you at the phone number you provided, and they'll ask you for an alternative address where they can deliver the package.

Where do you put a PO Box address when ordering online? ›

Post office box addresses always begin with the words “PO Box” followed by the individual box number, usually a 2-5 digit number. The US Postal Service requests that senders leave out all punctuation when filling in PO Box addresses. For instance, write “PO Box,” not “P.O. Box.”

Does target deliver to PO boxes? ›

Due to weight and dimensional limits, some items can't be shipped to Post Office (P.O.) Boxes. If we can't ship an item to a P.O. Box, restrictions will be noted under the Shipping section in Item Details.

Can I use a Walmart box to ship to Amazon? ›

Yes, such boxes can be used to pack and ship the item.

Is UPS box same as PO Box? ›

What's the Difference? A PO Box gives you a number, not an address. The UPS Store mailbox services give you a real street address. A PO Box doesn't offer additional services.


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